If you have decided to hire a charter bus, it probably means you are about to go for a fun and momentous occasion. You need to select the right charter company to ensure that you have the best time. The decision process may be overwhelming since there are several companies out there, so here are five things to look for in a charter bus.
1. Customer Service
The customer service of a company will tell you about its reliability. Choose a company that you will feel comfortable from the very first encounter. The company should respond to your calls, emails, or messages quickly and professionally. The staff should be polite, and ready to assist you with any of your planning needs. The company should aim at providing you with the best experience.
2. The Driver
Regardless of how long you are planning to use the charter bus, the driver will determine whether you will have a good trip or a bad one. The driver should be happy to drive you around. Along with their professionalism, they should be courteous, pleasant, and helpful. The driver should also be ready to assist you in any way during your trip. Ensure that your driver has knowledge about the vehicle and can solve simple mechanical issues. In addition, the driver should have a valid license.
3. Amenities
Look for a charter bus that has a wide range of facilities. Ask the customer relation staff about the comfort services they offer. A right charter bus will have alternatives such as air conditioning and reclining seats for short trips. For longer trips, the company may offer Wi-Fi, window shades, or even onboard restroom.
The bus should also have planned stops for snacks and meals. A good company makes planned reservations so that the chosen establishment can make prior preparations. The establishment may provide a menu with about three choices as part of the journey package.
4. Roadside Assistance
What if the charter bus breaks down in the middle of your trip? What type of roadside assistance plan do they have? Even the best charter buses can break down. A good company should have 24 hours a day, seven days a week roadside assistance plan. The charter company should have a contract with the best roadside service.
In the case of an extended wait, the charter bus agency should also offer some compensation. In addition, the company should set a plan to ensure you get to your destination in time. For instance, they can have two drivers on board, who will drive in intervals.
5. Rates
A good charter bus company should help you break down the quote and make sure you understand where your money is going. For instance, a short trip will cost you around $120 to $150 per hour. The company will include the time taken to travel to the departure point in this cost. For longer journeys, a company may charge about $3 to $4 per mile.
Check out Charter Bus Las Vegas for a glimpse of how a charter bus website should look like, in case you still have some questions.
Published: 2019-02-09 08:13:04
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